Order Plan

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  lelysejati · Member · Aug 15, 2018 at 8:32 am

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  Why I cant proccessed my order? it always error mode. i try again and again but the answer is always ‘this time due an error’

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 15, 2018 at 9:42 am

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  gemmacevans · Member · Aug 15, 2018 at 9:42 am

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  Hi lelysejati,

  I’ve looked into this and the payment failed due to incorrect card details being entered at the checkout. Could you double check the information you are entering?

  If you are certain it is correct, please contact your bank or card provider for more information — they should be able to troubleshoot further on their end.

  You could also try using another card if you have one.

  I’ll be here if you have any questions.