Order-received 404 error

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  nicklinck · Member · Nov 20, 2021 at 12:42 pm

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  After I checkout using square/woocommerce, I am lead to (https://labradormining.com/order-received/240/?page_id=15&key=wc_order_iJxwtACG47c5H). This returns a 404 error saying the page was not found. If I change the link to (https://labradormining.com/checkout/order-received/240/?page_id=15&key=wc_order_iJxwtACG47c5H) (including /checkout/) then the page is set correctly.

  I have tried saving permalinks and disabling plugins (except for woocommerce and square) with no success. What can I do to properly change the link? Why is the link broken?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  aleone89 · Staff · Nov 20, 2021 at 4:29 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  That said, I’ll do my best to point you in the right direction.

  You would need to check that the endpoints are properly configured as seen here: https://woocommerce.com/document/woocommerce-endpoints-2-1/

  It sounds like there could be something awry with the order-received end point.

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  nicklinck · Member · Nov 22, 2021 at 3:32 am

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  Yeah wordpress.org is so terrible to try to work with :( I can’t even create a support ticket with them…

  I dont see any way to edit the endpoints or to even see the control flow to know when an endpoint will be reached. How can I see this? In particular for woo-commerce, the endpoints control flow on checkout all seems to be handled internally. IS there code for this somewhere that I can edit?

  I know we are hosting on a different platform but I have been trying to work on this for days and I have no other leads on how to fix this

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  kokkieh · Staff · Nov 22, 2021 at 4:40 am

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  Hi there,

  As you’re working with a plugin you got from WooCommerce.com, that’s who you need to contact for help with this. I see you already have a support ticket open with them, so please be patient while waiting for a reply there.