Order Status On hold to processing

  • Unknown's avatar
    cassicamarketing · Member ·

    1. I integrated with shipping currier, whenever customer make the purchase status order will change to processing , The currier will pickup the product.

    2. I have physical product and virtual product, when I setup the product downloadable, the status not change into processing but it change to on hold status.

    3. It only happen, when customer using Cash On Delivery payment method.

    4. How to change from On hold order status to processing, so the currier can pick up the product

  • staff-totoro · Staff ·

    It sounds like you need help with the Woo Express plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting Woo Express staff here:

    https://woocommerce.com/my-account/create-a-ticket

    Thanks!

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