ORDERS ARE NOT SHOWING!!!

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  pinyb · Member · Sep 28, 2023 at 9:47 am

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  Hello,

  My orders are not showing in Whoocommerce.

  When a customer placed an order and make an payment the order is not showing.

  On the site the payment will go trough but on Whoocommerce –> Order the order is not visible.

  In the counting you can see it going up.

  Can I get help quicly. Now I can not deliver my orders.

  Home

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Oct 4, 2023 at 12:36 am

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!