Organization theme not displaying correctly in IE10

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  tmichael1004 · Member · May 12, 2015 at 9:33 pm

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  Hi there,
  The organization theme on my blog is not displaying correctly in IE10…this used to work fine but I just noticed it now.
  Please don’t tell me to use another browser…like it or not, IE is still the most popular browser in the world and thus, I expect this premium theme to work with it.
  Thanks,
  Thomas

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 12, 2015 at 9:37 pm

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  IE 10 is an outdated browser version. Only 1.0 % of those on the internet are using it. Upgrade to IE11 http://browsehappy.com

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  timethief · Member · May 12, 2015 at 9:38 pm

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  , IE is still the most popular browser in the world

  That’s not true and has not been true for a long time now. See here http://www.w3schools.com/browsers/browsers_stats.asp

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  tmichael1004 · Member · May 12, 2015 at 10:04 pm

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  Interesting link…but like we learned in STAT101: never trust a statistic that you haven’t created yourself. I just checked our Analytics account for the last 3 years and here’s what I see:

  1. Internet Explorer (39.34%)
  2. Chrome (32.65%)
  3. Firefox (13.35%)
  4. Safari (10.23%)

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  rachelmcr · Member · May 13, 2015 at 2:31 pm

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  Hi Thomas,

  Can you make a screenshot of what you see in IE10? You can upload screenshots to your Media Library under Media > Add New in your dashboard, or you can use an online service like Snaggy.

  That will help me understand what’s not displaying correctly for you so I can report the issue accurately to our team. :)

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  kathrynwp · Staff · May 13, 2015 at 2:47 pm

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  I just took a look at your site in IE10 and I see that the third section on the homepage has dropped down to the next row – is that what you’re referring to? I’ll report this to the theme’s developers so they can get it fixed up.

  Timethief – currently, all WordPress.com themes should support IE9 and up, so if there’s an issue in IE10 we’d definitely like to know about it. :)

  If you have any other issues with Organization in the future, please feel free to report them directly in the Organization forum, where the developer will see them right away:

  https://premium-themes.forums.wordpress.com/forum/organization

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  kathrynwp · Staff · May 13, 2015 at 2:52 pm

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  Sorry about the reply overlap. :) A screenshot is always useful, especially if the issue is something different than what I described above. Thanks!

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  tmichael1004 · Member · May 13, 2015 at 7:51 pm

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  Yes, exactly…the 3rd section dropped down to the next row.
  Thank you!

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  kathrynwp · Staff · May 13, 2015 at 7:55 pm

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  Thanks for confirming. I’ve reported this to the Organization developers and we’ll keep you posted here.

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  kathrynwp · Staff · May 19, 2015 at 3:02 pm

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  Hi there, our developers have done some testing with this, and the only way they’ve been able to replicate the issue is by selecting “compatibility mode” in IE10. Is it possible you checked this option at some point? It’s activated by clicking on this icon in the browser’s address bar, and there’s also a keyboard shortcut.

  Could you try clicking the icon to see if the display returns to normal?

  

  There haven’t been any recent changes to Organization, so this seems like the most likely culprit.

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  tmichael1004 · Member · May 19, 2015 at 4:24 pm

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  Thanks, Kathryn, that was exactly the problem – works fine now!

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  kathrynwp · Staff · May 19, 2015 at 4:44 pm

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  Great, glad to hear it!