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Forums / Original User Email No longer Active!

Original User Email No longer Active!

  • Unknown's avatar
    daywithmonica · Member · Jun 13, 2015 at 12:53 am
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    Hi!

    This blog was created by a user who no longer has access to their email. I tried deleting the blog as I too am an admin but the confirmation email was sent to an email address that no longer exists.

    I’d like to permanently delete this blog please.

    Help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Jun 13, 2015 at 4:56 pm
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    Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and their associated email address.

    The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them, or transfer the blogs and the upgrades to another username account, to manage the blog or delete it, or use account recovery.

    Please direct the blog’s owner to please use account recovery https://en.wordpress.com/wp-login.php?action=recovery and then Staff will help him or her by email ie. off of these public support forums that everyone with internet access can view.

    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

  • The topic ‘Original User Email No longer Active!’ is closed to new replies.

Tags

  • Account Recovery

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 11 years
  • Latest reply from daywithmonica

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