Other wordpress site was hacked, delete site and didnt get full year our of sub

  • Unknown's avatar
    nkalas34 · Member ·

    My other WordPress site was hacked and loaded with spam download links or similar. I needed to delete that site and didn’t get my full year our of subscription due to this.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-zinnia · Staff ·

    Good Morning –

    I’ve had a look at your account. About 10 months ago we were working with you on some issues that you had with luxurygamingllc.com. I am curious to know if that’s the upgrade in question? Or is it a different one?

    To be clear, it’s impossible to process a refund at this point. Are you starting a new project? Let’s discuss those goals so we can make sure you’re getting off on the right foot this time.

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