Our account has been suspended

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  website721001530 · Member · Oct 27, 2018 at 5:27 pm

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  We pay for a website and it says that our account has been suspended. When we try to log in it says that the domain does not exist.

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  torres126 · Member · Oct 27, 2018 at 5:29 pm

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  Hi there, could you please clarify what you mean? Sites are suspended on WordPress.com of they violate the TOS, but accounts are not. What is the URL of your website?

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  kokkieh · Staff · Oct 30, 2018 at 9:04 am

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  Hi there,

  The account you’re using to post was created two weeks ago and has never owned any sites or bought any upgrades on WordPress.com.

  What is the address of the site you need help with?