our account shows deleted

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  osfreight · Member · Mar 11, 2022 at 9:09 pm

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  Help it is showing our account has been deleted. the site that we can’t login to is https://overseasfreight297438108.wordpress.com .

  How do we pay to get the website back. We can not login we get stuck in a loop where it tells us our account is closed and contact support which then takes us to a password reset that tells us our account has been deleted

  https://overseasfreight297438108.wordpress.com was our site but we can not login to get to the site and can not figure out how to pay or get our site back.

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Mar 14, 2022 at 1:40 pm

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  Hi there!

  The site you mentioned was not deleted; it was made private once your Business plan expired. You’ll need to access the account where you created it to be able to manage it.

  If you don’t remember the credentials, try this page and fill out the Account Recovery form to regain access:

  https://wordpress.com/support/account-recovery/.