Our blog is down
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Our blog inexplicably went down- even via the WP link at http://fighterpilotsmedia.wordpress.com. It’s definitely an issue on the WordPress end. I can’t seem to find a helpful support article on what to do or who to contact… anyone have any solutions?
The blog I need help with is: (visible only to logged in users)
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It looks like you are Domain Mapping to blog.fighterpilotsmedia.com/ – is the domain Mapping upgrade current? Have you renewed it?
The contact staff is at: http://en.support.wordpress.com/contact/
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Thx.
The mapping is current and paid, but the wordpress.com subdomain doesn’t work either.
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Then you will need to contact the staff at the link above as the forum volunteers don’t have access to the back end of your site – just type anything in the search box – click search and click the radio button that says “no I did not find the answer” – you might need to page down as the contact form opens at the bottom of the page.
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There’s no CNAME record listed for your subdomain.
Please make sure that you have it set correctly at your registrar following this guide: http://en.support.wordpress.com/domain-mapping/map-subdomain/
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Thanks again, auxclass.
I’ll double check our CNAME record. But an improper CNAME record couldn’t account for the dot wordpress to stop working, right?
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Thanks again for all the advice.
For whatever reason, our wordpress domain mapping service stopped working, which temporarily prevented our dot wordpress from working as well- as it was set as our primary domain.
We’re up and running, however temporarily without our subdomain. :(
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