Our blog is down

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  hardcory · Member · Jul 21, 2011 at 9:46 pm

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  Our blog inexplicably went down- even via the WP link at http://fighterpilotsmedia.wordpress.com. It’s definitely an issue on the WordPress end. I can’t seem to find a helpful support article on what to do or who to contact… anyone have any solutions?

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jul 21, 2011 at 9:51 pm

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  It looks like you are Domain Mapping to blog.fighterpilotsmedia.com/ – is the domain Mapping upgrade current? Have you renewed it?

  The contact staff is at: http://en.support.wordpress.com/contact/

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  hardcory · Member · Jul 21, 2011 at 10:06 pm

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  Thx.

  The mapping is current and paid, but the wordpress.com subdomain doesn’t work either.

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  auxclass · Member · Jul 21, 2011 at 10:09 pm

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  Then you will need to contact the staff at the link above as the forum volunteers don’t have access to the back end of your site – just type anything in the search box – click search and click the radio button that says “no I did not find the answer” – you might need to page down as the contact form opens at the bottom of the page.

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  auxclass · Member · Jul 21, 2011 at 10:10 pm

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  PS – I have also flagged this for Staff attention as they do monitor the Forum.

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  staff-blorbo · Staff · Jul 22, 2011 at 12:57 am

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  There’s no CNAME record listed for your subdomain.

  Please make sure that you have it set correctly at your registrar following this guide: http://en.support.wordpress.com/domain-mapping/map-subdomain/

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  hardcory · Member · Jul 22, 2011 at 1:26 am

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  Thanks again, auxclass.

  I’ll double check our CNAME record. But an improper CNAME record couldn’t account for the dot wordpress to stop working, right?

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  mmadfan · Member · Jul 22, 2011 at 2:48 am

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  Can you log in to your admin page?

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  hardcory · Member · Jul 22, 2011 at 3:19 am

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  Thanks again for all the advice.

  For whatever reason, our wordpress domain mapping service stopped working, which temporarily prevented our dot wordpress from working as well- as it was set as our primary domain.

  We’re up and running, however temporarily without our subdomain. :(