our Contact us page does not work

• 

  rlw001 · Member · Jun 4, 2018 at 10:02 pm

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  when we enter name, email, website and message info and do a submit it says it sent out info but we never receive it can you help?

  this is what is in code area…

  Hi There,
  We are looking forward to hearing from you.
  Please feel free to get in touch via the form below, we will get back to you as soon as possible.

  [contact-form][contact-field label="Name" type="name" required="true" /][contact-field label="Email" type="email" required="true" /][contact-field label="Website" type="url" /][contact-field label="Message" type="textarea" /][/contact-form]

  The blog I need help with is: (visible only to logged in users)

• 

  catkiinson · Staff · Jun 4, 2018 at 10:42 pm

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  Hi,

  It looks like your website is hosted with CyrusOne. 
We can only assist with WordPress.com hosted sites on this forum.

  You can ask for support in the WordPress.org forums: 
  https://wordpress.org/support/forums/

  The difference between .ORG and .COM is explained here:

  WordPress.com vs. WordPress.org

  Hope this helps :)