Our site is down

  • Unknown's avatar
    obutteater · Member ·

    Hi, our website is down, and we do not know what to do to get it back online. We are a children’s theatre run by the parents, and we know very little about the history of the website and of website hosting in general. The website is important for our sponsors, and we risk (the kids’) sponsor money if we do not fix the problem soon.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there,

    http://obut.info/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

    To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
    https://support.wordpress.com/com-vs-org/

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