Our site is down

• 

  castroyale · Member · Jun 11, 2018 at 2:24 pm

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  We are experiencing a 404 error for http://www.castroyalepodcast.com. Saying that the requested url was not found on this server. Additionally a 404 not found error was encountered while trying to use an ErrorDocument to handle request. Please help!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jun 11, 2018 at 9:24 pm

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  Hi there,

  castroyalepodcast.com is a WordPress.ORG software install on paid hosting, hosted by Dreamhost
  Name Servers:
  ns2.dreamhost.com
  ns1.dreamhost.com
  ns3.dreamhost.com

  WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting and local installs have different logins and different support documentation. Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.