Our site is down. how do I get up back up?
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Hi: I didn’t build our site. Alexa Ercolano did. It’s called The Long Riders.com
The site is down across the internet. No one sees anything other than a blank page. How do i get the site back up? Is it an account problem as in money? We can fix that. Please contact me, and if need be Courtney who’s also listed as an Administrator and knows a little more about WordPress than I do.
thanks
Richard Payton 805-338-9869
(email visible only to moderators and staff)
(email visible only to moderators and staff)PS I own this domain and use GoDaddy but open to staying with WordPress if someone can help me as you’re site building options are way ahead of GoDaddy templates.
The blog I need help with is: (visible only to logged in users)
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We provide support only for blogs hosted by WordPress.COM and that site is not one of them.
Although thelongriders.com has been registered, it is not using WordPress.com nameservers.
thelongriders.com is hosted by GoDaddy.com
WHOIS
IP Address: 184.168.221.7
Name Servers:
ns36.domaincontrol.com
ns35.domaincontrol.comYou are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
yns2.yahoo.com
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