Our site is not loading

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  titaniumtwirlers · Member · Oct 21, 2020 at 3:40 am

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  Hi,

  Our domain is http://www.titaniumtwirlers.com through GoDaddy. Our site which pulls from our WordPress is not responding. Any information on how to remedy this would be appreciated. Thank you. Cassandra

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  ryrhino00 · Member · Oct 21, 2020 at 5:06 am

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  Hi,

  This forum is for sites hosted with WordPress.com

  Your site is using hosting with WordPress .org
  software.

  https://gwhois.org/titaniumtwirlers.com+dns

  Please use the wordpress.org forum for help.

  https://wordpress.org/support/forums/

  If you want to know the differences between .com and .org please read this document.

  https://wordpress.com/com-vs-org/

  Your hosting provider’s support may also be able to help.

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  titaniumtwirlers · Member · Oct 23, 2020 at 6:13 am

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  Hi – We are a bit confused because our site has always been hosted this way until apparently recently. How do we fix this problem?

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  ryrhino00 · Member · Oct 23, 2020 at 10:03 pm

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  our site has always been hosted this way until apparently recently.

  Your site has been hosted in what way?

  Has your site been hosted with WordPress .com before?

  Where your site is currently hosted with GoDaddy they offer WordPress but they use WordPress .org software.

  WordPress .com and WordPress .org use different software.

  If you want WordPress.com to be your host you can either map or transfer your domain to WordPress.com please read the document linked below for more information.

  https://wordpress.com/support/domain-mapping-vs-domain-transfer/

  If I misunderstood please explain what you are trying to find out.

  I would suggest contacting GoDaddy to find out why your site is not working since they are your current site host. If they are unable to help please use the WordPress.org forum I linked in my last reply.

  This forum is for sites hosted with WordPress .com

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  staff-ozmodiar · Staff · Oct 23, 2020 at 10:08 pm

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  I am seeing a site located at https://titaniumtwirlers.wordpress.com/

  Could that be the site you are looking for?

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  staff-ozmodiar · Staff · Oct 23, 2020 at 10:10 pm

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  If you would like to use titaniumtwirlers.com with your titaniumtwirlers.wordpress.com site, you will need the Domain Mapping upgrade to do that. Domain Mapping is included in all WordPress.com paid plans:

  https://wordpress.com/pricing/

  Once you have purchased a plan, here is a support document that will explain how to set up Domain Mapping with your domain:

  https://wordpress.com/support/domains/map-existing-domain/

  Please let us know if you have trouble or other questions.