our site is not working

• 

  infoe257fb8211a · Member · Feb 2, 2022 at 9:18 am

  • Copy link
  • Add topic to favorites

  please help

  Correct account: Unknown

• 

  staartmees · Member · Feb 2, 2022 at 10:29 am

  • Copy link

  What is the URL of your site?

• 

  infoe257fb8211a · Member · Feb 2, 2022 at 10:31 am

  • Copy link

  https://theepiphanypeople.org.uk

• 

  staff-sheva · Staff · Feb 2, 2022 at 6:48 pm

  • Copy link

  Hi @infoe257fb8211a,

  I’m afraid that we can’t help directly because your theepiphanypeople.org.uk site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your host for further support.

  I hope that points you in the right direction.