Our site kept crashing and now is just a blank white screen.

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  fionabusbridge · Member · Feb 10, 2015 at 2:39 am

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  The app on my ipad keeps crashing and now the screen is just blank white and will not load at all. I can only get on the site through Safari not the app, and it doesn’t work the same as the app.

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Feb 10, 2015 at 2:44 am

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  Let me guess: you have an older phone and the newest version of the app won’t load on it. Just try rebooting your phone and it should clear that out.

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  fionabusbridge · Member · Feb 10, 2015 at 6:23 am

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  Thanks for replying. The app’s on my iPad, not a phone, and I’ve tried a restart, to no avail. Any other bright ideas?

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  justjennifer · Member · Feb 10, 2015 at 6:25 am

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  Have you tried the iOS app forum? https://ios.forums.wordpress.org/ They use a different log in system than WPcom, so you may need to create a new user profile there if you want to post.

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  fionabusbridge · Member · Feb 15, 2015 at 8:32 am

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  Thanks, Jennifer. The problem seems to be ok if I don’t use the app.