Our viewers are having problems seeing our page.

  • Unknown's avatar

    Our followers are letting us know that our blog page does not load. It is a black page. Some users are able to get the page loaded after a long wait. What do we need to do in order to fix our problem?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I’m sorry for the trouble! Some users have reported that when they switch from using official sharing buttons on their posts to using a different style of sharing buttons, that helps the blog page load faster. (You can switch that in your blog’s Sharing Buttons settings.)

    Can you give that a try to see if that makes a difference for you? If it does, I can let our team know so they can investigate why that’s happening for you.

    If that doesn’t help, I can continue looking into the issue to see if we can pinpoint why that page isn’t loading or is loading very slowly for some people.

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