Our website and email are not working

• 

  michellekenric · Member · Dec 23, 2014 at 7:48 pm

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  Our wordpress hosted website and email are both not functioning?
  Please advise.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 23, 2014 at 7:51 pm

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  michellekenric.com is hosted by Media Temple
  whois
  Name Servers:
  ns2.mediatemple.net
  ns1.mediatemple.net

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  timethief · Member · Dec 23, 2014 at 7:52 pm

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  That site is NOT hosted by wordpress.COM so be clear on that. We cannot help you as we do not provide support for any blogs that are not hosted by WordPress.COM.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page