our website is down

• 

  gregory68090de0f1 · Member · Jan 15, 2019 at 12:37 am

  • Copy link
  • Add topic to favorites

  our website is down. how can i get in contact with a human being at WordPress to resolve this issue in a TIMELY MANNER

• 

  houstonweaver · Member · Jan 15, 2019 at 4:30 am

  • Copy link

  Please provide the URL for the website that is having the problem so that we look into the issue.

• 

  gregory68090de0f1 · Member · Jan 15, 2019 at 2:53 pm

  • Copy link

  http://www.christophersfinecatering.com

• 

  houstonweaver · Member · Jan 16, 2019 at 5:58 pm

  • Copy link

  This forum provides support to the websites hosted here at WordPress.com. Your website appears to be hosted at Webhero and using a different version of WordPress.

  In the case of a website being totally down, check first with your web host.

  If it is a WordPress issue, you will want to check the WordPress.org support pages and forums since that is the version of WordPress used by your site.
  For that support, go to
  https://wordpress.org/support/forums/.

  To register for their forum, click on the Register link on the top right of that page.