Our website is down, with HTTP ERROR 500

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  kyle201017 · Member · Feb 7, 2019 at 2:48 pm

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  Can you please help me know how to correct this problem?

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  elizazh · Member · Feb 7, 2019 at 4:43 pm

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  Hi @kyle201017,

  What is the URL of the website you’re having issues with?

  Cheers

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  kyle201017 · Member · Feb 7, 2019 at 4:51 pm

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  Thank you for responding! I am actually getting help from Go Daddy. They believe a security certificate had not been fully installed. Hopefully they will be able to solve the problem. Thank you!

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  elizazh · Member · Feb 7, 2019 at 4:54 pm

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  You could also get help on the support page of WordPress.org and their forum – https://wordpress.org/support/. If you don’t have an account there you can create one for free here. This forum is for providing support only for websites hosted on WordPress.com