Our website is gone
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our website: http://www.bingoertech.com is totally gone last week! We check our domin and server, both are work well. And our company e-mailbox works well. We received a strange email with strange sender name : asking to verify our domain , otherwise the domain would be invalid in 48 hours.
Any one could help us to understand the situation? Thanks a lot!
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Hi ztid001,
bingoertech.com is a WordPress.org site hosted by Linode, rather than WordPress.com:
We received a strange email with strange sender name : asking to verify our domain , otherwise the domain would be invalid in 48 hours.
The domain itself was registered through HiChina Zhicheng Technology so it would be worth contacting them for more information about email you received. They should be able to help you troubleshoot any domain issues.
If that doesn’t resolve the issue, I recommend posting to the WordPress.org support forums for more advice:
https://wordpress.org/support/forums/
Best of luck getting your site working again.
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Hi Gemmacevans, thanks for the prompt feedback. We’ve logged in to the server to see that the source files related to the website have been lost, while the database of the site can be started normally. Thus our website data is normal. We wonder if WordPress can find a way to find the source files, (for example, according to the data in the database, etc.), thank you very much for your professional support on this issue!
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Hi, you will need to talk with your web hosting company. Since your site is not hosted here at WordPress.com, we have no way to help you with that.
Linode, your web host, should be able to help.
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