Our website is not functioning normally, anyone can enter our website to watch

  • Unknown's avatar
    freeland0324 · Member ·

    Hope to make our website work normally

    我需要幫助的網站是 freelandhk.co。 這個網站不是由 WordPress.com 託管，但有連結 Jetpack。

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    Your site (freelandhk.co) is not hosted by us (WordPress.com). It is using the open-source WordPress software and is hosted by Neustar. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress sites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:
    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article: https://en.support.wordpress.com/com-vs-org/

    I also noticed that your domain has expired so you would need to reach out to the company where you registered the domain with to renew it.

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