Our Website is not loading properly

  • Unknown's avatar
    paulelevatione · Member ·

    Our Website is not loading properly

    Self-declared URL: Iconiqueskin.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    We can’t help as your site isn’t running on the wordpress.com platform but is self-hosted running on the Bluehost servers. You must contact their support as your site is down, https://downforeveryoneorjustme.com/iconiqueskin.com?proto=https

  • fstat · Staff ·

    Hi there,

    I just checked out your website, and everything seems to be loading correctly from my end.

    However, I understand you’ve been experiencing some issues. As @staartmees has correctly pointed out, your site appears to be hosted by Bluehost and not on WordPress.com. Therefore, for any hosting-related issues, I recommend reaching out to Bluehost, as they should be able to assist you more efficiently.

    If the problem is linked to your WordPress installation, the WordPress.org support forums are a fantastic resource for troubleshooting help. The community there is quite knowledgeable and may have encountered similar issues in the past. You can find them at https://wordpress.org/support/forums/

    But there’s another option you might want to consider. Why not bring your site over to our managed hosting platform at WordPress.com? Here, we take care of all the updates, maintenance, and security for you. Plus, we offer dedicated WordPress support for sites that are hosted with us. This could be a way to alleviate any tech headaches you’re currently facing.

    If you’re interested in this, have a look at our migration guide here: https://wordpress.com/support/import-using-move-to-wordpress-com/.

    Let me know if you have any questions about this process. I’m happy to help.

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