Our website is running but it\\\'s not in our wordpress account anymore

• 

  cwmcirencester · Member · May 22, 2015 at 9:58 am

  • Copy link
  • Add topic to favorites

  The website is still running but we can no longer update it as the website doesn\’t seem to be linked to our wordpress account. The site is http://www.cwmcirencester.co.uk but when we try to login it says that there is no username associated with our email?

  When logging in to wordpress.com directly it says we have no websites yet, but we created this website through WP two years ago? What\’s going on?

• 

  galois · Member · May 22, 2015 at 11:36 am

  • Copy link

  The site is http://www.cwmcirencester.co.uk but when we try to login…

  Sorry but you are in the wrong forum.
  This forum is only for blogs/sites hosted by WordPress.com
  WordPress.COM and WordPress.ORG are completely separate and different http://support.wordpress.com/com-vs-org/

  And you should ask in the WordPress.org forum.
  http://wordpress.org/support/

• 

  cwmcirencester · Member · May 22, 2015 at 11:55 am

  • Copy link

  Thank you Galois for trying to assist. The problem is that worpress.org no longer recognises our username and therefore has “shut us out” so we cannot access to seek support nor access our wordpress site (which agree was set up via wordpress.org). However, wordpress .com does recognise our username and has our email address also. So it is as if wordpress have partially migrated us in some way…..

• 

  galois · Member · May 22, 2015 at 12:31 pm

  • Copy link

  Sorry, but you can create a new user on http://wordpress.org/support/
  and ask in that forum.
  As I mentioned you in my first response, this forum is is only for blogs/sites hosted by WordPress.com