Our WordPress site, https://homecarealliance.org/ is down and we need immediate help.

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  cettiworks · Member · Apr 26, 2019 at 4:50 pm

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  Oure WordPress site is down and we need immediate help. https://homecarealliance.org/

  The blog I need help with is: (visible only to logged in users)

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  jartes · Staff · Apr 26, 2019 at 5:06 pm

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  Hi @cettiworks,

  I can see your website https://homecarealliance.org/ is running. Can you confirm?

  Anyway, it’s hosted on WordPress.com?

  Thanks!

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  themagicrobot · Member · Apr 26, 2019 at 5:30 pm

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  This forum assists with free sites hosted at WordPress.com such as https://cettiworks.wordpress.com/ Homecarealliance.org isn’t hosted here. As it isn’t on WordPress.com servers staff here have no access to it. For future assistance with that site you’d need to approach HostGator. If the site is using the WordPress.org software then the correct support forum is
  https://wordpress.org/support/

  WordPress.com vs. WordPress.org

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  cettiworks · Member · Apr 26, 2019 at 6:22 pm

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  Our site crashes when we add a plugins. The goal is to add a page for users to create their own accounts and so far we activated two plugins that took the page down. What advice do you have for this?

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  themagicrobot · Member · Apr 26, 2019 at 6:24 pm

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  If the site is using the WordPress.org software then the correct support forum is
  https://wordpress.org/support/
  https://en.support.wordpress.com/com-vs-org/

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  cettiworks · Member · Apr 26, 2019 at 6:49 pm

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  Thanks.