Out of stock / Low stock inventory notification

  • Unknown's avatar
    javicar18 · Member ·

    Hello,

    I have a problem with inventory notification. If a product goes out of stock or low inventory level then I don’t get a customer order email, only receive an alert/notification email.

    Why so?

    Thanks for the help!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    I see you already have a ticket open with WooCommerce support, so please wait for them to reply to you there. We’re not able to help with that plugin here in the WordPress.com support forums.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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