Overcharge
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Hello I’ve was charged twice for my domain. I have misspelled my domain first time, then i cancelled it right away, but I was still got charged twice. Please reimburse my payment.
The blog I need help with is: (visible only to logged in users)
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You had registered two domains (wanderlastg.com and wanderlustg.com) on 2013-07-10. None of them were canceled and are both still active. Perhaps it’s good having these two domains point to your blog because visitors could make the same typo when trying to visit your blog address.
Note that we are only able to offer a refund if we receive notification within 48 hours of the purchase.
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Hello, the only notification I ve received was this:
Your WordPress.com Upgrades were purchased successfully.Item: Domain Mapping for http://denizeng.wordpress.com
Item: Domain Registration – wanderlustg.com mapped to http://denizeng.wordpress.com
Cost: $18.00The other one I cancelled within 10 minutes of registering.
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This thread is tagged for a for Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Only Staff and Moderators can edit, delete or close forum threads. Do you want me to remove the tag for Staff help?
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Yes please, i thought it was confidential q/a,
But I still would like to resolve the double charge for a domain that I made mistake in spelling, and then cancelled it, but it doesn’t showcase anywhere. -
As you want to resolve this issue and Staff are required to do that I’ll leave the tag up and Staff can deal with this by email.
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