Overcharged

  • Unknown's avatar
    cemzafir · Member ·

    Hi,
    I was charged both by WP and SquareSpace for last year and this year. Under domains, it states that it’s an external service provider, yet you charged me anyway.
    Please refund March 2022 and 2023 charges ASAP.
    Many thanks,
    Cem

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • machellie · Staff ·

    Hi there, @cemzafir!

    Thanks for reaching out.

    I do see the recent renewal for the Domain Connection subscription for zulapresents.org. That subscription is used to connect a domain registered elsewhere to a WordPress.com site.

    Do you wish to have the domain zulapresents.org connected to your WordPress.com site zulapresents.wordpress.com? Right now, your domain redirects to zulapresents.wordpress.com because of that Domain Connections subscription.

    If you do not wish to have that domain connected to your WordPress.com site, I would be happy to offer a refund for this. Just let me know.

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