Overcharged for new personal site signup?
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Hi,
I signed up to created a new personal site. However, I realized I am being charged $99 instead of $36 (Personal WordPress.com=$2.99 per month, billed yearly)? What can I do to get this charge fixed?
Thanks, ShaynaThe blog I need help with is: (visible only to logged in users)
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Hi Shayna,
I can’t see any upgrades on the WordPress.com account you are contacting us from. Have you purchased upgrades on another account?
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Hi gemmacevans,
I think I found the problem. I selected a personal site but somehow I was changed and charged to a premium account? How can I get my site back to a personal site? I really don’t need the extras of the premium account.
Thank you. -
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Hi Shayna,
I’d love to help you but I don’t see any purchases in the account you are logged in as (shaynagross). Which site have you purchased the plan for?
Once I know which account you purchased the upgrade under, I’ll have a look and see what happened.
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