Overcharged- refund request- pay for 1 month

  • Unknown's avatar
    dynamiclife100 · Member ·

    Hello
    I did not mean to pay $100 – I need refund. I only wanted to pay for one or two months. I intend to upgrade to a wordpress.org- yet will pay with different card. Please Help ME

    thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Refunds are time limited. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Note: It takes from 1 – 2 weeks for the refund to be received.

    See here:
    Dashboard > Store > My Upgrades
    http://en.support.wordpress.com/my-upgrades/

    Dashboard > Store > Billing History
    http://en.support.wordpress.com/Billing-History/

    Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    I tagged this thread for a Staff follow-up as you may want to retain the domain URL and use it elsewhere. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    amightywp · Member ·

    Hi there,

    Almost all of our products (with only a couple of very pricy exceptions) are only available on an annual basis. If you’d like, I can cancel your WordPress.com Premium package and refund it to you, however I will only be able to refund $81 as your domain is no longer eligible for a refund (most of our products can be refunded for 30 days following their purchase, but domains are only refundable for 48 hours after they’re bought).

    Let me know if you’d like me to go ahead and cancel and refund that for you!

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