Oversized Product Snippets on WooCommerce Product Category Pages
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Our WordPress website using Elementor and the WooCommerce plugin has recently experienced an issue where the product snippets displayed on product category pages appear excessively large. This issue not only extends to the product images, but affects every element of the product snippet, including the order button, making them about 10 times larger than they should be. Furthermore, the product snippets return to normal after scrolling down enough. But after reloading the page, the problem reappears. This abnormal enlargement of the product snippets significantly disrupts the layout of our website, making it virtually unusable for customers and affecting the overall user experience. We request your assistance in identifying and resolving the cause of this problem.
1 image is normal
2 image is incorrect
The blog I need help with is: (visible only to logged in users)
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Hi there!
Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.
If you’re having trouble with Woo, please contact Woo Support about this via https://woo.com/my-account/create-a-ticket/ if you have any paid Woo products, or https://wordpress.org/support/plugin/woocommerce/ if you do not. A member of their support team will be the most capable of providing assistance.
I’d also recommend contacting Elementor support – they may be aware of the issue.
I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.
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