OVO payment success but plan not upgraded

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  endocenterrsf · Member · May 17, 2020 at 1:06 pm

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  Hi, I’ve sent my problem to the support team email with all details since 14th May, but I’ve got nothing until today. they said will reply the email within 24-48 hour?! I think this more than 48 hours already!!! please help me. I did payment by OVO method it was successful but my plan didn’t upgrade to a premium plan! it’s still on the free plan!

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  staff-blorbo · Staff · May 18, 2020 at 11:37 pm

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  We’ll reply to your email as soon as possible.