Owner locked out.

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  jem0407 · Member · Jul 24, 2018 at 6:59 pm

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  I’m an admin on our site. My husband is the owner. He doesn’t remember his email or password. I need to change the widgets as they’re years old and we’re actively posting again but I don’t have access. I have his permission but we can’t get to the options. What can I do?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Jul 24, 2018 at 8:00 pm

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  Hi there,

  Could you please ask your husband to follow the Account Recovery process: https://en.support.wordpress.com/account-recovery/

  Once he has reclaimed access to his account, he would be able to delete the widgets or alternatively transfer ownership of the WordPress.com blog to you: https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  Let us know if you have any further questions. :)