Ownership and more

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  casaceoil · Member · Mar 4, 2022 at 11:53 am

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  Hi, I moved my hosting from WP.com and wanted to setup my website with a local company using both WP.org and Divi.

  I now realised that my website registration, which I initially did through WP, is with a company I never heard about.

  Also, when I log into WP.com it tells me that my user account doesn’t own the product. What does this mean?? Please help me sort out this mess.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 4, 2022 at 4:51 pm

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  I’m not showing any active domain or site subscriptions under your account at this time.

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  casaceoil · Member · Mar 9, 2022 at 9:50 am

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  Sorry for the delay, due to a funeral.

  The domain is http://www.casaceoil.com

  I bought it originally through WP, but I now found it registered with GName, which is not a transfer I did.

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  fstat · Staff · Mar 9, 2022 at 12:18 pm

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  Hi there,

  That domain expired in August of 2021 and now someone else managed to register it.

  So, it’s not possible to register it anymore. You can instead choose a different domain name.