Oxygen Theme WordPress Website won't even load on IE9?

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  thinkingbloggeronline · Member · Mar 12, 2015 at 8:15 pm

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  My Site/Blog won’t load in IE9 at all (I’m using windows vista).

  I use the Oxygen theme and it works fine in Google chrome and Firefox.

  Here’s a URL link to my site: http://www.thethinkingblogger.wordpress.com

  Any idea what has gone on? I’ve tried everything I know of

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Mar 16, 2015 at 4:22 pm

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  My Site/Blog won’t load in IE9 at all (I’m using windows vista).

  I was able to display your site fine in IE9, both in Windows XP and Windows 7 on Browserstack, which doesn’t provide a Vista testing environment as it’s almost identical to Windows 7.

  Could you provide a screeenshot of what you see when you try to load https://thethinkingblogger.wordpress.com/ in IE9? (Note that there is no “www” as part of the URL.)

  Here’s a guide on how to make a screenshot: http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot – in a graphic format like JPG, PNG, or PDF – in your Media Library so I can see it. Thanks.

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  thinkingbloggeronline · Member · Mar 16, 2015 at 5:04 pm

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  Hi thank you so much for responding!

  Apologies for the “www” bit, even when I still insert it I get the same result.

  Also I have attached 2 screenshots in Jpeg format:

  Screenshot 1 – This is what I see when trying to view my site via IE9

  Screenshot 2 – This is what Happens when I click on Diagnose

  After I click on ‘Close’ I’m left with same screen.

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  kathrynwp · Staff · Mar 16, 2015 at 5:14 pm

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  Thanks for the screenshots. Both screenshots show the URL with “www” in the address bar. Could you please try loading the site again without the www, as I mentioned before?

  Paste this URL directly into the browser’s address bar:

  https://thethinkingblogger.wordpress.com/

  Could you also please try these two demo sites in IE9 and let me know what happens:

  https://oxygendemo.wordpress.com/

  https://twentyfifteendemo.wordpress.com/

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  kathrynwp · Staff · Mar 16, 2015 at 5:15 pm

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  Also one thing to note is that the URLs should start with https:// – not http://

  Let me know how it goes!

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  thinkingbloggeronline · Member · Mar 16, 2015 at 5:20 pm

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  Thanks got that.

  I tried the URL & both themes URL’s, and I get the same outcome everytime.

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  kathrynwp · Staff · Mar 16, 2015 at 5:53 pm

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  Are you able to load the WordPress.com homepage? https://wordpress.com/

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  thinkingbloggeronline · Member · Mar 16, 2015 at 6:00 pm

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  Blimey, not even the homepage loads.

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  kathrynwp · Staff · Mar 16, 2015 at 6:51 pm

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  It sounds like something pretty major is going on in IE9. :)

  For comparison, are you able to load Google? http://google.com/

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  kathrynwp · Staff · Mar 16, 2015 at 7:07 pm

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  Could you check whether IE9 is set to work in Offline mode, and disable that mode if it is?

  http://support.microsoft.com/en-us/kb/913620

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  thinkingbloggeronline · Member · Mar 16, 2015 at 7:37 pm

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  Google does load thankfully.

  By default, IE work offline is disabled. also, when I click on the Microsoft link I get a message saying the following:

  The Work Offline option in Internet Explorer is unexpectedly enabled on a Windows XP-based computer

  strange, considering I have windows vista.

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  kathrynwp · Staff · Mar 16, 2015 at 8:01 pm

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  Since the issue seems to be something specific to your IE9 setup, could you use Chrome or Firefox instead on that machine?