pacificmuralart.ca

chucksgraphics · Member · Mar 1, 2017 at 6:31 pm
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Make a more aesthetically pleasing arrangement on the -about’ page. Its presently a mess, and I need help fixing it. My webgeek has moved away, and isn’t responding to emails. So, help.
Chuck (email visible only to moderators and staff), (phone redacted)

The blog I need help with is: (visible only to logged in users)
timethief · Member · Mar 1, 2017 at 6:44 pm
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This is a public support forum available to all with internet access so Staff will have to remove your phone number.

The site above is devoid of blogger created content.

What is the exact URL starting with http:// of the site you are working on please?

This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
timethief · Member · Mar 1, 2017 at 6:47 pm
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There is no domain mapping upgrade for pacificmuralart.ca here at wordpress.COM

pacificmuralart.ca is hosted by Amanah Tech
IP Address: 137.63.71.226
Name Servers:
ns2.nerdsrushosting.com
ns1.nerdsrushosting.com

That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

Some Jetpack solutions are here http://jetpack.com/support/

Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack

However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
chucksgraphics · Member · Mar 1, 2017 at 7:10 pm
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http://pacificmuralart.ca
staff-zinnia · Staff · Mar 1, 2017 at 8:41 pm
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Hi –

pacificmuralart.ca is not hosted with us on WordPress.com. For help with this site you’ll want to check out wordpress.org/support/

There are 2 different versions of WordPress and what we do here at WordPress.com is quite different from using the installation of WordPress software with a hosting company. More details can be found here: https://en.support.wordpress.com/com-vs-org/
chucksgraphics · Member · Mar 1, 2017 at 9:06 pm
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K- that’s not very helpful… but you replied , which is goods manners, and better than I can get from my webgeek.
timethief · Member · Mar 1, 2017 at 10:41 pm
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Confused. I answered this question re: pacificmuralart.ca above Mar 1, 2017, 10:47 AM https://en.forums.wordpress.com/topic/pacificmuralartca?replies=6#post-2882038

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