Pagamento Sito Internet Trasferito

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  pisanobruna56 · Member · Oct 1, 2021 at 12:11 pm

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  Gentilissimi mi è stato prelevato dalla carta PostPay il rinnovo dell’abbonamento del Sito ‘essereok.com’, senza che io abbia dato l’autorizzazione anche perché non intendo rinnovare l’abbonamento. Chiedo che mi venga restituito ciò che mi è stato preso. Grazie. Bruna Pisano

  I don’t have a site linked to this WordPress.com account

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  staartmees · Member · Oct 1, 2021 at 12:35 pm

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  According to whois info your site is still hosted by wordpress.com, https://digital.com/best-web-hosting/who-is/#search=essereok.com and https://www.whois.com/whois/essereok.com.
  I also see that site is connected to another account of yours, https://wordpress.com/forums/users/tunghlina/

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  helper-heroponriki · Member · Oct 1, 2021 at 2:16 pm

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  @pisanobruna56 – I can only provide support in English and I used Google Translate to translate your message.

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  The transaction ID needed will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  I hope that helps!