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  tuner85 · Member · Nov 7, 2022 at 10:41 pm

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  Hi I am creating my website from 0, I have already added two products in my shop, why are they not visible in the woocommerce pages section? thanks

  ALESSANDRO

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 8, 2022 at 5:34 pm

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  Hi,

  Please contact WooCommerce about this via https://woocommerce.com/contact-us/ if you have any of their paid WooCommerce products, or https://wordpress.org/support/plugin/woocommerce/ if you do not.

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  tuner85 · Member · Nov 8, 2022 at 5:38 pm

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  In the app woocommerce phone i see my product, only in the desktop i not see, very strange.
  Now contact woocommerce thanks

  ALESSANDRO

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  supernovia · Staff · Nov 8, 2022 at 9:23 pm

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  Thank you! For what it’s worth, I see your products here:
  https://www.planetuning.com/negozio/

  But they loaded slowly. So, maybe just optimize your images?

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself:
  https://wordpress.com/go/website-building/wordpress-com-vs-wordpress-org/

  So for general WordPress help, you’ll want to create an account at https://wordpress.org/support/forums/ so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

  I hope this helps!

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  tuner85 · Member · Nov 8, 2022 at 9:31 pm

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  I use free WordPress from hosting, not use WordPress.org.
  What difference?
  I am new in WordPress, same use Shopify.
  Thanks

  Alessandro

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  supernovia · Staff · Nov 9, 2022 at 12:11 am

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  Hi Alessandro, WordPress is free software. The free software is sometimes referred to as “WordPress.org” — that’s the site where you can get the free software, or where your host gets it. WordPress.org also organizes the community.

  WordPress.com is a hosting service. If you use WordPress here, we not only provide hosting, we also offer direct support, backups, spam filtering, maintenance, site building services, and so on. If analogies help, we are a lot like a restaurant, and WordPress (or WordPress.org) is a free recipe. You can read more here:
  https://wordpress.com/support/com-vs-org/

  I noticed your site is in Italian, so if it helps, we have this too:
  https://wordpress.com/it/support/com-vs-org/