Page adding/editing issue

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  cylinderwala · Member · Oct 23, 2021 at 7:13 am

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  Whenever we try to either edit or add a page, this error occurs https://prnt.sc/1x5sdw7 . And all 3 buttons don’t work.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · Oct 23, 2021 at 8:23 am

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  Hi would you please let know which theme you are using? It will be more helpful if you let know in details which browser and version you are using to find the issue.
  Thank you.

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  cylinderwala · Member · Oct 23, 2021 at 8:50 am

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  Hello,
  We are using Astra theme . Using in chrome browser and the version is 5.7.2

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  mohammadriyad · Member · Oct 23, 2021 at 3:13 pm

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  Hi,
  This might be editor problem. Let me send you a link and you can go through step by step. Hope it will solve your problem.

  Thank you.

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  justjennifer · Member · Oct 23, 2021 at 3:33 pm

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  Hi there @cylinderwala just for future reference, keep in mind that this support forum you’ve posted to assists users with free websites hosted on the WordPress.com platform. You can read more about these differences at 
  https://wordpress.org/support/article/wordpress-vs-wordpress-com/

  For help with a site using the open source WordPress software, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Cheers.

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  cylinderwala · Member · Oct 27, 2021 at 5:18 am

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  Thanks everyone. It has been worked.