page blanche

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  info01011810 · Member · Jan 1, 2018 at 1:31 pm

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  Bonjour,

  J’essaie d’introduire un produits et quand je clique « enregistrer et rester » c’est la page blanche qui vient et rien ne s’enregistre.

  Merci de m’aider, Olivier

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  avydun · Staff · Jan 1, 2018 at 1:39 pm

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  I used Google Translate to translate your message to English.

  Hello,

  I try to introduce a product and when I click “save and stay” it is the blank page that comes and nothing is recorded.

  Thank you for helping me, Olivier

  It’s possible that Google Translate hasn’t translated your message clear. I suggest you post this question on the French WordPress.com forums for help.

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  info01011810 · Member · Jan 1, 2018 at 2:28 pm

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  Hello,

  The translation is fine :)

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  timethief · Member · Jan 1, 2018 at 7:55 pm

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  Unfortunately you failed to post the most important thing for getting accurate support and it is the URL of the site in question.

  To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.

  We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  timethief · Member · Jan 1, 2018 at 7:57 pm

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  If you have a self-hosted WordPress.ORG blog, you can also obtain support in your language: http://codex.wordpress.org/WordPress_in_Your_Language