Page builder not working

  • Unknown's avatar
    marchmontselfcatering · Member ·

    Good afternoon,

    I urgently need to make a change to our website http://www.marchmontselfcatering.co.uk

    When I log in to wp admin and select page builder on any of the pages all I get is the web page opening. The only option thay seems to be open is to use the text tab. As I am not familiar with HTML I am only able to use page builder.

    Is there anything that can be done to bring page builder back?

    Thanks,

    Marchmont Self Catering

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kosiew · Member ·

    hi,

    Your website (www.marchmontselfcatering.co.uk) does not look like it is hosted on WordPress.com.
    We’re able to help only with websites hosted on WordPress.com.

    To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.

    WordPress.com vs. WordPress.org

    You might check in with your host to see if there’s an error log you could look at for more information. Or, you could look in this forum; perhaps someone there has experienced something similar:
    https://wordpress.org/support/

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
    https://wordpress.org/support/register.php

    Your hosting provider customer support may also be able to help you.

    Hope this helps

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