Page cache is detected but server response time is still slow
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To give some background, I use the Buddyboss platform and app in tangent with my site and recently I have had some trouble with a critical error on my website and on my app. The only error I can find is from the in site health check that tells me there is no client caching response header found but I don’t know exactly what that means. Does anyone know a fix for this? Also, Buddyboss recommends cloud hosting as opposed to shared hosting but I never implemented that. I don’t know if that changes things in this case. Thanks
The blog I need help with is: (visible only to logged in users)
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Hi!
Sorry you are having troubles…
However, as a WordPress.com Business plan subscriber, you have access to our livechat support team. And contacting them will likely be a faster way of looking into this situation:
https://wordpress.com/help/contact
If you cannot (or do not wish to) use the livechat system, let us know and we will be happy to help you here in the forums!
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Hello, I actually already contacted the live support team. They are working on something but I am a little in the dark so I wanted to get a few perspectives if that is okay. They also said response times are slow until the 14th, so I posted it here. I appreciate any help
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Well, we’re all the same team. So the public support/forums crew won’t be able to do anything any faster, I’m afraid.
I would stick with the support conversation that you’ve already got going so that we aren’t trying to duplicate efforts and slowing everything down.
We appreciate your patience!
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