Page Cannot Be Found

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  seregrian · Member · Dec 22, 2020 at 11:52 pm

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  For the last three days, visitors to my blog have been receiving a ‘Page Cannot Be Found’ error. Has something changed with WordPress? Is my blog now blocked? I can still access my dashboard, but cannot access the blog from a smartphone or other device. What could be the problem?

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  fstat · Staff · Dec 23, 2020 at 1:30 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

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  seregrian · Member · Dec 23, 2020 at 2:31 pm

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  The address is seregrianlotro.wordpress.com

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  fstat · Staff · Dec 23, 2020 at 3:27 pm

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  That site is loading fine on my end. Please make sure that you’re sharing the correct URL which is https://seregrianlotro.wordpress.com/

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  seregrian · Member · Dec 24, 2020 at 3:33 am

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  And THAT solved the problem – I had posted a bad link. Thank you for a simple solution!

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  seregrian · Member · Dec 28, 2020 at 2:49 pm

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  At this hour, the problem still persists.

  It is intermittent as to which search engine fails, but the only way I can reliably see the site is when I log on to my dashboard from a laptop.

  I am using https://seregrianlotro.wordpress.com/ as suggested.

  I can provide a screenshot if necessary. Could this also be an ISP issue as well?

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  themagicrobot · Member · Dec 28, 2020 at 5:55 pm

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  Your site is online but you either need to publish the page you wish to display on the front of your site or set the correct page (most people choose the blog page) at Design/Customize/Homepage settings.

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  seregrian · Member · Dec 29, 2020 at 2:34 pm

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  Okay, something has gone horribly wrong. I can no longer access my own page.

  Is this whole thing because I am a free user, and not subscribed or paying for the site? Am I seeing a forced upgrade here?

  The help/support information can be best described as ‘unhelpful’. Is there a way to speak to somebody live?

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  cerstvylososcz · Member · Dec 29, 2020 at 3:31 pm

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  I have a same issue with: https://shop.cerstvylosos.cz I have no problems to pay for support, but need to solve it as well

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  deancroyal · Staff · Dec 29, 2020 at 5:43 pm

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  @seregrian – It could very well be ISP related. A few questions to help us.

  1. From which country are you viewing your site?

  2. Are you able to access your site sometimes? Or is it not working all the time now?

  3. The next time you are unable to view your site, please load this URL https://wordpress.com/blog/ – did this load for you even though you could not access your site?

  4. Have you tried visiting your site from a different web browser such as Google Chrome or Firefox? If not, please try and let us know if the same problem occurs.

  Thank you for your patience while we try to help you during the holiday season. :) Talk soon!