Page can’t be edited

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  mykidos · Member · Dec 14, 2021 at 6:33 am

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  Hi,

  one of my pages can’t be edited for some reason. I can see it on the web, but when I am trying to edit, the page is empty.
  this is the page: https://mykidos.wordpress.com/%d7%aa%d7%97%d7%a4%d7%95%d7%a9%d7%95%d7%aa-%d7%9c%d7%a4%d7%95%d7%a8%d7%99%d7%9d-%d7%91%d7%90%d7%99%d7%91%d7%99%d7%99/

  Thanks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Dec 14, 2021 at 11:25 am

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  Hello there,

  Many thanks for reaching out.

  I am able to edit the content, however, I see the content was removed in one of the revisions and then there was an auto save.

  Can you tell me if you’re able to go to the post > edit > click on revision on the right and side > restore a version with content > and then attempt to edit the page please?

  Many thanks.

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  mykidos · Member · Dec 17, 2021 at 4:22 pm

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  Hi,

  Thanks for the fast answer.
  I tried what you suggested, unfortunately in all the versions in the autosave I cant see the content on the page.

  Dror

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  helper-heroponriki · Member · Dec 17, 2021 at 6:36 pm

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  In your revisions for that post, the one from 15 February is able to be restored.

  Screenshot: https://d.pr/i/NEUSke

  If you’re still having trouble, could you let us know what operating system and browser (and versions of each) you’re using? Also try a different browser than the one you normally use and see if you have the same problem. Once we have that information, we’ll be better able to advise.

  Thanks!

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  mykidos · Member · Dec 18, 2021 at 4:05 pm

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  Hi,

  When I restore the February 15tn it restores only the upper part of the page.
  I am using Chrome and Windows 10 Pro.
  I tried to open it in Microsoft edge and I still have the same problem.
  If I remember right the problem started when I tried to change the page from the old version to blocks.

  Thanks!

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  helper-heroponriki · Member · Dec 18, 2021 at 4:17 pm

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  Can you from the front end of your site, indicate what you’re trying to edit by taking a screenshot? If you’re not familiar on how to take a screenshot, this support document will help explain how to make one:

  Take a screenshot

  Then, use a service like Snipboard.io to upload the screenshot and then share the image link from that service here and we’ll take a closer look.

  Thanks!

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  mykidos · Member · Dec 25, 2021 at 6:50 pm

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  recovery page:
  

  the result, only the upper page was recovered:
  

  Thanks

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  staff-totoro · Staff · Dec 26, 2021 at 9:37 pm

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  To clarify, you are trying to recover specific text from your revision? I noticed in your second screenshot you were able to highlight it (blue) with your cursor.

  One thing you can do when you want just a small portion of text from an revision like that is to:

  • Open your revisions and copy the part you need (including the code for each section along with the text
  • Once you have copied what you need, exit the revisions window
  • Back on your page again you can past the text you copied and it will correctly read the code and paste that content back into the document.

  If you try this are you able to get the content you need back?

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  mykidos · Member · Jan 1, 2022 at 5:00 pm

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  Hi,

  I managed to fix the problem, thanks a lot for all your help!