Page design plague!

  • Unknown's avatar
    antonioctinkler · Member ·

    Help needed:

    Hi, I have recently been using WordPress and have gotten the hang of things, however I am facing an absolute disaster in regards to the site I am working on and I have no clue why the problem persists despite the fact I had been thorough.

    I created new page to add to my site, “BrainBall”, and had been working on the design – a rough draft. Each day I was finished I clicked update and preview to see my work and felt satisfied to continue the next day. Today, I had a coworker come to me asking if I was aware that the page I was working on has essentially applied itself on every single one of the site pages, not overwriting but rather putting itself under the header on every page. Meaning, I had published the page unintentionally.

    I spent about 2 hours trying to figure out how this could happen, and went as far as deleting everything I was working on the new page in an attempt to erase it from the site. Despite my attempts, the problem still is ongoing and I am not sure what I can do. I have gone on several forums for assistance, and some mentioned a potential server side problem regarding saved cache but I am not too sure.

    If anyone is familiar with this problem, please, recommend some solutions or a step-by-step process to potentially fix this issue.

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    antonioctinkler · Member ·

    I forgot to mention, the website is: hbufc.co.za

  • fstat · Staff ·

    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

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