Page Edit

• 

  tyler3400d330fe · Member · Apr 4, 2023 at 3:07 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I need help with my website. Why am I no longer able to edit a page?

  Thanks,

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Apr 4, 2023 at 4:59 pm

  • Copy link

  Hi there,
  
  What happens when you try to edit the page? Since your site isn’t hosted with us here, we’re limited in how we can assist. But please provide more detail on what is happening when you attempt to edit your page, and we’d be happy to point you in the right direction for support.
  
  Thanks!

• 

  tyler3400d330fe · Member · Apr 4, 2023 at 8:40 pm

  • Copy link

  Hello, it loads a new url, but the screen remains white.

• 

  supernovia · Staff · Apr 4, 2023 at 10:56 pm

  • Copy link

  Your site isn’t hosted here on our servers, but just to be clear are you using wordpress.com/post or are you using wp-admin?

  If you’re getting white screens at wordpress.com/post, I would recommend clearing your browser cache:

  

  How to Solve Common Browser Issues

  in WordPress.com Support

  5 min read

  Some issues that you encounter with your WordPress.com site or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies. Supported Browsers Some browser issues may be caused by the browser itself. For optimal viewing and security we recommend that you use an up-to-date version of any of the following browsers: Google Chro

  If you are getting a white screen in wp-admin, you can try clearing your cache there too, but you may also want to ask your host for help with this troubleshooting guide.

  Then, if you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

  Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

  Cheers!