Page loading issue

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  olgadesigns2407 · Member · Mar 22, 2021 at 4:58 pm

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  Hi! Some pages on my website are showing up strange. It looks like a simple list in one row with hyperlinks. What can be an issue with that?

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  supernovia · Staff · Mar 22, 2021 at 9:50 pm

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  Hey there, we’d be happy to take a look, but I don’t see any sites associated with this account. Could you send a link to the web page you’re having trouble with?

  Just to clarify too, if you’re managing your own copy of WordPress with a different host, you’ll want to use the correct forums:
  https://wordpress.org/support/forums/

  Or you’d be welcome to move your site to our services so we can take care of hosting, security, and support for you:

  WordPress.com vs. WordPress.org

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  olgadesigns2407 · Member · Mar 24, 2021 at 4:01 pm

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  Hi! Thank you!
  https://mychn.org/monoclonal-antibody/
  That’s the page I’m having trouble with

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  helper-heroponriki · Member · Mar 24, 2021 at 4:06 pm

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  Thanks for that! It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this problem.