PAGE NOT FOUND

  • Unknown's avatar
    sofiponce1992 · Member ·

    Today I received an email indicating that my wordpress was updated. When I tried to enter my page, an error appeared that said ‘PAGE NOT FOUND’. I contacted the Hostgator.com support area, and they told me they would charge me $ 15 for resetting my account to a backup from the previous day. I want to know why the update failed, which caused me loss of time, money and work. And I request for a solution. It was not my fault that the upgrade failed.

  • Unknown's avatar
    geoffreyshilling · Member ·

    Aloha sofiponce1992, It looks like you are working with a self-hosted WordPress.org site instead of the WordPress.com-hosted version supported here.

    Learn more about the differences between WordPress.com and WordPress.org:
    https://en.support.wordpress.com/com-vs-org/

    I would recommend searching on the WordPress.org support forums for similar issues. If you cannot find anything that works, you can start your own thread. The forums are completely separate from each other, so you will need to register an account there if you haven’t done so already.

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