page only displays on iPhone 5s and not on any other device

  • Unknown's avatar

    Earlier today I mapped a domain I already own (on Yahoo Small Business) to my blog on WordPress. It successfully appears when on my iPhone 5S, but my old website (i.e. not what I’ve designed on WordPress) still appears when using my computer, other peoples’ computers or handhelds.

    Please help! Not sure why it would appear on one device and not another.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Not to worry, as it can be a few minutes or hours until a domain change like that is updated on the internet. To be safe, I visited your site, and your domain appears to be working properly. Here is a screenshot of what I see at your domain:

    Screen Shot 2014 01 14 at 1 40 24 PM

    To explain, there is a process called propagation, where information about the domain change is updated world-wide. This process can take up to 72 hours (though usually much less). During that time, you may also receive a warning message in your browser about “redirect errors” or a blank white screen.

    Unfortunately, we have no control over this as it all depends on how often your internet service provider updates their records. Please rest assured that everything is proceeding normally with your domain.

    If you still have trouble viewing the site after 72 hours has passed, please try clearing your browser’s cache and cookies:

    Solve Common Browser Issues

    If that doesn’t work, try clearing your local DNS cache:

    http://www.opendns.com/support/article/68

    Please let me know if you have any more questions.

  • Unknown's avatar

    ok! thanks for that. It’s now working on my computer but not only older handheld… It’s been 24 hrs. I’ll wait the 72 hrs and check every device I own!
    thanks again.
    virginia

  • I know waiting is the hardest part, but the good news is that I can see your new site with no problems, so everything is set up correctly! :)

  • The topic ‘page only displays on iPhone 5s and not on any other device’ is closed to new replies.